Saturday, September 12, 2009

Why My Neighborhood Whole Foods Team Rocks

They gave me chocolate. With "Thank you!" written on the back in Sharpie. Even though I was the one who inconvenienced them.

It was the classic stupid: I got up to the register and my stuff was all on the belt and the nice guys are halfway through the checkout-and-bag procedure and then I realized OH CRAP NO WALLET. Panic! Panic! Panic!

But they're all like, "No problem, happens all the time. You go home and get it. We'll bag up your groceries and keep 'em in the cooler for you until you get back. Just come up to customer service when you're ready." And they gave me something to write my name down on and they shooed me out the door encouragingly.

Some 20 minutes later I return. Customer Service says "Yeah, we just now rolled 'em on back. Hang tight and we'll get 'em." About a minute later, out comes the basket with my three canvas sackies full of a month's worth of groceries. I pay the bill, and Customer Service sends me on my way.

As I'm rolling around Customer Service and out the nearest aisle, I notice the chocolate bar. Actually, I notice the big cheerful "Thank you!" first, and then I notice what it's written on. And I'm all like, What? What--really? But, but--

I look up and there's the awesome check-out guy from before. He grins and nods at my discovery. And I'm all, "But, but I'm the one who should be thanking you--"

"Nah. Have an awesome evening!"

I just about cried on my way to the car. They totally made my night. When you make a classic stupid like that, it does tend to try to ruin your evening. You've got another half-hour of hassle and no one to blame for it but yourself. These guys knew exactly how it is, and they wanted to help counteract the evening-ruining hassle-adding effect of my stupid, even though they didn't have to, and they are wonderful and human and awesome.

I am foolishly, wholeheartedly in love with humanity tonight.

I'm a little ashamed that I didn't get their names, though. Good deeds should have names attached. Well. I can say this much: the team at the Whole Foods on Pearl Street in Boulder, they rock.

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